I want to send some emails from OpenWater. What are my options?

How do I change my submission or judging open dates and deadline dates?

How do I process a refund?

How do I login as an entrant or judge and see what they see to help them troubleshoot?

How do I reset an entrant's, judge's, or other admin's password?

How do I add a judge to a round?

How do I assign many entries at once to judges?

How do I download all the files and media that had been uploaded by entrants all at once?

How do I run a report on entries?

How do I pull a finance report?

Can I allow entrants to make edits to their entries after they have finalized their submissions?

How do I delete an entry?

How do I view the results of judging?

What video file formats do you accept for streaming video capability?

  • We support popular web, consumer and professional media formats. Examples include 3GP, AAC, AVI, FLV, MP4 and MPEG-2. We do not support reading Apple ProRes files or raw camera formats like ARRI and RED at this time.

I'm jumping in to this late in the game. Is there a general overview tutorial video that can get me up to speed quickly?